Privacy Policy

1. Information We Collect

We may collect information that you choose to provide, including your name, phone number, email address, project address or city, requested service, project description, and any photographs or other details you send by text message or email.

Our website, hosting provider, analytics tools, and security systems may also collect limited technical information such as browser or device type, approximate location, referring page, pages viewed, interactions with buttons or forms, cookies, and similar usage information.

Please do not submit Social Security numbers, payment-card information, medical information, or other highly sensitive personal information through the estimate form.

2. How We Use Information

We may use information to:

• Respond to estimate requests and service questions.
• Contact you about your project by phone, text message, or email.
• Evaluate project location, scope, condition, scheduling, and service fit.
• Prepare estimates, agreements, warranties, invoices, and business records.
• Provide and improve website content, customer service, and business operations.
• Protect the website, prevent misuse, and comply with legal obligations.

3. Calls, Text Messages & Email

When you provide contact information and submit a request, you authorize I380 Deck Wash & Stain to respond about that request by phone, text message, or email. Consent is not a condition of purchase. Message and data rates may apply.

We do not use an estimate request as permission to send unrelated automated marketing texts. If marketing messages are offered in the future, separate consent may be requested. You may ask us to stop nonessential messages at any time. For text messages, you may reply STOP or directly tell us that you no longer want texts.

4. Cookies, Analytics & Measurement

The website may use cookies and measurement tools, including Google Analytics or similar services, to understand website traffic, page performance, form completions, phone-link clicks, and how visitors find or use the site. These tools may collect device, browser, interaction, and approximate-location information according to their own policies.

You can control or delete cookies through your browser settings. Blocking some cookies may affect website features or measurement accuracy.

5. How Information May Be Shared

We may share information only when reasonably necessary with service providers that help operate the business, such as website hosting, email delivery, analytics, website support, scheduling, recordkeeping, professional advisers, or legal and regulatory authorities. These providers may process information only for the services they perform or as required by law.

We do not sell or rent personal information to data brokers or unrelated advertisers.

6. Data Retention & Security

We retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain project and warranty records, resolve disputes, meet accounting or legal obligations, and protect the business. Retention periods may vary based on whether an inquiry becomes a customer project.

We use reasonable administrative and technical safeguards appropriate for a small service business. No website, email system, text-message platform, or storage method can be guaranteed completely secure.

7. Your Choices & Requests

You may contact us to request access to, correction of, or deletion of personal information that we directly maintain, subject to records we need to keep for active projects, warranties, legal obligations, fraud prevention, or legitimate business purposes.

You may also ask us to stop nonessential calls, texts, or emails. Browser settings can be used to manage cookies and similar technologies.

8. Children’s Privacy

This website is intended for homeowners, property owners, and adults seeking exterior cleaning or wood-care services. We do not knowingly collect personal information from children under 13 through the estimate form.

9. Third-Party Links

The website may link to Google, Houzz, social-media profiles, review platforms, maps, or other third-party websites. Their privacy and security practices are controlled by those third parties, not by I380 Deck Wash & Stain.

10. Changes to This Policy

We may update this Privacy Policy when website features, business practices, service providers, or legal requirements change. The effective date at the top of the page will be updated when material changes are published.

11. Contact Us

Questions or privacy requests may be directed to:

I380 Deck Wash & Stain
Phone: 319-214-3833
Text: 319-214-3833
Email: Contact@i380deckwash.com
Website: i380deckwash.com